GENERAL SALES CONDITIONS

RETAIL ORDER

An order less than 100 IGEP Boards will be considered as a retail order.

DISCOUNTS

Discounts for ISEE products will be only obtained for quantities bigger than 100 boards.

ORDERS AND QUOTES

The retail orders should be done online at http://shop.igep.es

Quotes for more than 100 boards should be request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

PAYMENT OPTIONS AND PURCHASE

• Each retail order should be done online at http://shop.igep.es. Using 3D-secure credit card or paypal.
• Purchase Order will be also accepted. Just send the purchase order to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Purchase orders only could be paid using wire transfer.

SHIPMENT DELIVERY TIME

As soon as the retail order is accepted by ISEE and the payment is confirmed, the shipment will be done in a period of up to 15 working days.

HOW TO CANCEL AN ORDER

Customers will be able to cancel/reject the order, provided that the board has not been sent. In that case, payment will be returned.

As soon as the board will be shipped, customers will receive an email alert.

TAX OUTSIDE EU

Please be aware that for shipments out of EU, importation duties and taxes can result in additional charges. Please check with your country importation requirements and costs before ordering, as you will be responsible for these charges separately from your order at ISEE.

RETAIL – 1 TO 99 BOARDS

ISEE only apply discount when the number of boards it’s over 100 units.

Please check in our online shop the updated cost: http://shop.igep.es

SHIPMENT COST

ISEE only send the boards using express courier services.

We don’t send any board using postal services.

Cost: MAX 0.5 KG x Box.

Shipment cost can be estimated by using estimate shippin cost on online store. Just enter into our online shop, click over the product that you wish to buy and add it to the cart, then click over estimate shipping button.

We update the shipping cost periodically. 

For more specific information please read this document.